| Customer Helpline Number | 1800-180-1503, 1503 |
| Customer Service Number | 1800-4444, 1500 |
| Help Desk Number | 1800-425-1957 |
| SMS Other Number | 948-215-7007 |
| Complaint Number | 1800-180-1503, 1800-4444 |
| Grievance Office Number | 011-2337-2200, 011-237-34311 |
| ebenquiry@bsnl.co.in | |
| Complaint Email | cmdcomplaints@bsnl.co.in |
| Registered & Corporate Office Address | Harish Chandra Mathur Lane, Janpath, New Delhi-110 001 |
| Grievance Office Address | Room No. 414, Bharat Sanchar Bhawan, Janpath , New Delhi-110001 |
| SMS Short Code | 57007 |
| CIN | U74899DL2000GOI107739 |
Bsnl Nodal Office Details
| Office Name | Address | Email Id | Office Number | Fax Number |
| Ajmer | O/o GMTD, Ajmer-305001 | sdeopajm@gmail.com | 0145-2433288, 9478101200 | 0145-2421001 |
| Alwar | O/o GMTD, Alwar-301001 | alw.sdeop@gmail.com | 0144-2337188 9427058555 | 0144-2704500 |
| Banswara | O/o GMTD, Banswara-327001 | sdegenbsw@gmail.com | 02962-240100 9414001725 | 02962-242000 |
| Barmer | O/o TDM, Barmer-344001. | jtoerpbmr@gmail.com | 02982-220600 9414009235 | 02982-227390 |
| Bharatpur | O/o GMTD, Bharatpur-321001 | sdeopbtp@gmail.com | 05644-223558 9414006004 | 05644-227000 |
| Bhilwara | O/o GMTD, Nehru Road, Bhilwara-311001 | sdehrdbwa@gmail.com | 01482-235300 9680009562 | 01482-223700 |
| Bundi | O/o TDM, Bundi-323001 | bsnlrj.bnd@gmail.com | 0747-2442000 9414006122 | 0747-2444966 |
| Chittorgarh | O/o TDM, Chittorgarh-312001 | sdeplgctt@gmail.com | 01472-251411 9418079279 | 01472-240771 |
| Churu | O/o GMTD, Near Main Post Office, Churu-331001 | sdeopcru@gmail.com | 01562-251444 9478800585 | 01562-250026 |
| Jaipur | O/o PGMTD, M. I. Road, Jaipur-302010 | agmprpg@gmail.com | 0141-2379194 9414001374 | 0141-2372266 |
| Jaisalmer | O/o TDM, Jaisalmer-345001 | agmplgjsm@gmail.com | 02992-253702 9429895141 | 02992-252020 |
| Jhalawar | O/o TDM, Jhalawar-326001 | sdeplgjlw@gmail.com | 07432-230333 9414001596 | 07432-230955 |
| Jhunjhunu | O/o GMTD, Jhunjhunu-333008 | sdepgjjn@gmail.com | 01592-251144 9414001994 | 01592-251117 |
| Jodhpur | O/o GMTD, Jodhpur-342008 | sdeadmnbsnl2018@gmail.com | 0291-2667700 9413395378 | 0291-2667600 |
| Kota | O/o GMTD, Vigyan Nagar, Kota-324005 | sdeopkota@gmail.com | 0744-2488270 9414007720 | 0744-2488212 |
| Nagaur | O/o GMTD, Nagaur-341001 | sdeebngr@gmail.com | 01582-247100 9414001976 | 01582-245855 |
| Pali Marwar | O/o GMTD,Tilak Nagar, Pali Marwar-306401 | comm.pali@gmail.com | 02932-222233 9413395917 | 02932-222200 |
| Sikar | O/o GMTD, Sikar-332001 | sdemmsikar@gmail.com | 01572-252961 9414001011 | 01572-250099 |
| Sirohi | O/o GMTD, PWD Colony, Sirohi-307001 | jtoitsro@gmail.com | 02972-223794 9413394590 | 02972-221130 |
| Sriganganagar | O/o GMTD, Sriganganagar-335001 | sgr.sdeop@gmail.com | 0154-2487711 9413395950 | 0154-2488711 |
| Sawaimadhopur | O/o TDM, Sawaimadhopur-322001 | agmnwswm@gmail.com | 07462-224520 9413394874 | 07462-221001 |
| Tonk | O/o TDM, Sindhi Colony,Tonk-304001 | jtomtnk@gmail.com | 01432-243933 9414002247 | 01432-243899 |
| Udaipur | O/o GMTD, Udaipur-313002 | opreportupr@gmail.com | 0294-2464666 9417800844 | 0294-2463500 |
| Other Than GSM | – | agmopraj@gmail.com | 0141-2360079 9413394215 | 0141-2375678 |
| GSM Mobile | – | devasjp.raj@gmail.com | 0141-2207813 9413395235 | 0141-2207824 |
BSNL Compaints Center State Location
| Circle Name | Address | Email Id | Contact Number |
| Andhra Pradesh | O/o CGMT, A and N Circle, Port Blair | deepavp1@gmail.com | 03192-239600 |
| Assam | O/o CGMT, Assam Telecom Circle, Guwahati-781001 | gmadmnassam@gmail.com | 0361-2736395 |
| Bihar | O/o CGMT, Bihar Telecom Circle, Sanchar Sadan, Budhh Marg, Patna, Bihar 800001 | sanjeevverma72@gmail.com | 0612-2236869 |
| Chhattisgarh | Office of CGMT Chhattisgarh Telecom Circle Khamhardih Raipur, Chhattisgarh-492007 | pg_cgappeal@bsnl.co.in | 0771-2229300, 0771-2228300 |
| Chennai Telecom Distt. | O/o CGMT, Chennai Telecom Distt., Chennai | pg_chennai@bsnl.co.in | 044-26411300, 044-26426888 |
| Gujarat | 8th Floor, Telephone Bhavan, C.G.Road, Navrangpura, Ahmedabad-380006 | appellate.guj@bsnl.co.in | 079-26481366, 079-26481416 |
| Himachal Pradesh | O/o CGMTHP Circle, SDA Complex, Kasumpti, Block NO.11 Shimla-9 . Mob- 09412710300 | app_auth_hp@bsnl.co.in | 0177-2620440, 0177-2628881 |
| Howrah | Satyabala Telephone Exchange, 200/201, GT Road (N) Howrah-711107 | brpanigrahi@bsnl.co.in | 033- 2655686 |
| Kolkata | Telephone Kendra (TBZ), 10th Floor,P-10, New CIT Road , Kolkata- 700073 | subratasaha@bsnl.co.in | 033-22349959 |
| Haryana | O/o CGMT, Haryana Circle, 107, The Mall, Ambala Cantt. – 133001 | gm_cfa_har@bsnl.co.in | 0171-2602700 |
| Jharkhand | O/o CGMT, Jharkhand Circle, ARTTC Campus, BSNL, Ranchi – 835217 | pgmcfajkd@bsnl.co.in | 0651-2208800 |
| Jammu & Kashmir | O/o CGMT BSNL J&K Circle, 2nd Floor, Telephone Exchange Building, Trikuta Nagar, Jammu | gmcfajk@gmail.com | 0191-2477222 |
| Kerala | O/o CGMT Kerala, PMG Jn, Thiruvananthapuram | gmnwokrl@bsnl.co.in | 0471-2303003 |
| Karnataka | Area of Jurisdiction–CFA (Basic), Karnataka Circle(Excluding Bangalore and Kolar), O/o CGMT KTK, Halasuru, Bangalore-08 | gmop_ktk@gmail.com | 080-25571645, 080-25546500 |
| Bangalore | Area of Jurisdiction –CFA and CM (Basic and Mobile), Karnataka Circle (only Bangalore and Kolar), O/o PGM, BGTD, Rajbhavan road, Bangalore-01 | gmhrabgtd@gmail.com | 080-22865300 |
| Maharashtra | D-Wing, 1st floor, O/o CGMT MH Circle, BSNL Administrative Building, Juhu- Danda Road | pgmd_mah@bsnl.co.in | 022-26600389 |
| Madhya Pradesh | O/o CGMT BSNL M.P Circle Hoshangabad Road Bhopal (M.P) | arun_kudesia@rediffmail.com | 0755-2557495 |
| Meghalaya | Room No. 210, O/o CGMT, CTO Building, N.E-1 Circle, Shillong – 793001, Meghalaya. | pgcellshg@gmail.com | 0364-2223414 |
| Itanagar | Service Area: Arunachal Pradesh, BSNL, O/o GMTD, Itanagar | gmtdarp@gmail.com | 9415065657 |
| Manipur | Manipur, BSNL, O/o GMTD, Telephone Bhawan, Babupara, Imphal-795001, Manipur | gmtdbsnlmnp@gmail.com | 919485294846 |
| Odisha | O/o- CGMT ,BSNL Odisha telecom circle BBSR-751009 | gmcfaor@gmail.com | 0674-2535399 |
| Punjab | Room no 226 O/o CGMT Punjab Circle, Sector 34A Chandigarh | pg_appellate_pb@bsnl.co.in | 0172-2604747, 0172-2664100 |
| Chandigarh | BSNL T.E Building, Sector 49-C, Chandigarh | appelate_cmpb@bsnl.co.in | 0172-2673050, 0172-2673030 |
| Rajasthan | Room no 06 O/o CGMT Rajasthan Circle , Jaipur | pg.appellate.raj@bsnl.co.in | 0141-2365050 |
| Uttar Pradesh | Office of CGMT UPE Telecom Circle Hazratganj Lucknow Uttar Pradesh 2260001 | gmupenwo@gmail.com | 0522-2202924 |
| Shastri Naga (UP) | O/o CGMT UP West, 1st Floor, BSNL Telephone Exchange, Shastri Nagar | gmhrupw@bsnl.co.in | 0121-2600786 |
| Uttarakhand | O/o CGMT Uttarakhand Telecom Circle,PatelNagar Telephone Exchange, Dehradun-248001 | gmcmukd@gmail.com | 0135-2624499 |
| West Bengal | O/oThe CGM, West Bengal Telecom Circle, 8, Red cross Place, Kolkata-700001 | gmcfaplgwbtc@gmail.com | 033-22420411 |
| Telangana | 2nd Floor, Doorsanchar Bhavan, Nampally Stn Road, Abids, Hyderabad-1, Telangana | pgtsgm@bsnl.co.in | 040-23201212 |
| Sikkim | O/o CGM, Sikkim Telecom Circle, Sanchar Bhavan, Baluwakhani, Gangtok-737103 | cgmbsnlsikkim@gmail.com | 03592-203490 |